Jonathan Ibrahim

Strategic Operations Leader
Head of Project Management | ClickUp Architect

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Jonathan Ibrahim

Transforming Operational Chaos into Scalable Systems

14 years building delivery infrastructure for growth-stage companies, with deep expertise in project management, ClickUp architecture, and digital operations.

Currently Head of Project Management at WISE Digital Partners, where I coordinate 50+ people across 6 departments and 4 continents, managing 20 concurrent client projects while serving on the EOS leadership team.

I architect the systems that turn ambitious strategy into measurable client results.

Core Expertise

Project Management

Program & Portfolio Management

Managing 20 concurrent client projects representing $80K to $140K in annual contracts. Expert in EOS implementation, Agile and Waterfall methodologies, and cross-functional coordination across distributed teams spanning 4 continents.

Operations Architecture

Digital Operations Architecture

ClickUp workspace design serving 52 users with 100% adoption in 60 days. Comprehensive SOP documentation, workflow automation, systems integration, and knowledge base development for growth-stage agencies.

Web Strategy

Web Strategy & Delivery

14 years WordPress development experience. Hands-on expertise in website strategy, technical architecture, SEO optimization, and remote team leadership across professional and home services industries.

Track Record of Impact

96% Client Retention

Across 20 concurrent client projects representing $80K to $140K in annual contracts, achieved through systematic delivery excellence and proactive relationship management

91% Revenue Expansion

Drove revenue growth through proactive client engagement, strategic project delivery, and identifying expansion opportunities across diverse client portfolios

50+ People, 4 Continents

Coordinating cross-functional teams across design, development, content, SEO, and paid media for fully remote operations spanning multiple time zones

100% ClickUp Adoption

Architected workspace infrastructure for 52 users at WISE Digital Partners, achieving complete adoption within 60 days through training and change management

Career Journey

Head of Project Management

Feb 2025 to Present
WISE Digital Partners, Austin, TX (Remote)

Lead delivery operations coordinating 50+ people across 6 departments and 4 continents. Member of EOS leadership team. Architected company-wide ClickUp infrastructure achieving 100% adoption in 60 days while managing 20 concurrent client projects.

Website Project Manager

Mar 2022 to Feb 2025
The Get Smart Group, Austin, TX (Remote)

Scaled delivery portfolio from 8 to 22 concurrent projects with 94% client retention. Coordinated international contractor team of up to 10 specialists. Improved project profitability approximately 23% through systematic process optimization.

Web Development Team Lead

Aug 2020 to Mar 2022
The Get Smart Group, Austin, TX (Remote)

Led delivery of 30 to 40 websites with 100% completion rate. Improved average Lighthouse scores from 40 to 90+ through technical optimization. Led global contractor team and spearheaded the Airtable to ClickUp migration.

Founder & CEO

Jan 2019 to Aug 2020
Electrician Metrics, Chicago, IL

Founded and operated digital marketing business serving electrical contractors. Built custom WordPress websites, implemented SEO strategies, and managed Google Ads campaigns for up to 5 concurrent clients.

Freelance WordPress Developer

2012 to Present
14 Years of Independent Practice

The foundation underneath everything else. 14 years building, optimizing, and shipping WordPress sites for clients across industries, learning the craft hands-on before scaling into delivery leadership.

Let's Build Something Together

I'm always interested in conversations with thoughtful people working on ambitious projects. Whether you're navigating an operational challenge, building a delivery system from scratch, or exploring how to scale without losing quality, I'd love to hear what you're working on.

Get in Touch